Privacy policy

Who we are

Balquisse Living is operated by PT Bersama Jaya Dwipa, Jl. Bumbak No.134, Kerobokan, Bali 80363, Indonesia. Contact: sales@balquisseliving.com.

What we collect

• When you shop with us or contact us: your name, email address, phone number, delivery address and order details.
• When you browse our website: technical data collected through cookies.

Card and payment details are handled by our payment provider, Xendit. We never see or store your card details.

Why we use it

• To process and deliver your order, send your invoice and answer your questions.
• With your consent, to share news about new collections and events. You can unsubscribe at any time with one click.

Who we share it with

Only the services that help us run our shop: Shopify (our store platform), Xendit (payments) and our delivery partners. We never sell your personal data.

Your rights

Under Indonesia's Personal Data Protection Law (UU No. 27 Tahun 2022) you may ask to access, correct or delete your personal data, or withdraw your consent, by writing to sales@balquisseliving.com.

How long we keep it

We keep order records for as long as Indonesian tax law requires, and marketing data until you unsubscribe.